InClime is an Annapolis, Maryland based organization dedicated to managing and running solicitations, request for proposals (RFP) and procurement programs for utilities and public entities. InClime is focused on creating easy to navigate online programs that allow everyone from homeowners to large businesses to directly participate in programs that were previously limited to large, sophisticated entities. Our administration team assists clients qualifying for and participating in renewable energy and energy efficiency programs offered in various states and cities across the North America. Clients are supported via telephone, email, webinars and live training. InClime currently runs a number of programs in solar renewable energy credit solicitation and management, as well as several grant, loan, and low-income programs in renewable energy and energy efficiency. An overview of our programs is available on our website.
InClime is growing and looking for a consumer protection specialist who will also be happy working in all aspects of our renewable energy programs. The primary duty of this position will be monitoring compliance with the consumer protection rules in place for the Illinois Adjustable Block Program. This includes investigating and responding to customer complaints, investigating advertising, including online targeted advertising, from participants in the program, and working with the program’s approved vendors to resolve complaints. Additional duties include updating the program client, the Illinois Power Agency, on all current issues, as well as making recommendations for changes in program design to address emergent issues. InClime is a startup so additional duties will include a variety of additional roles as fit the experience and interest of the individual hired. The Program Manager must be a fast learner with a willingness to do anything and everything to guarantee success of the program. In exchange, the position offers a high level of responsibility in an extremely flexible work environment.
Position Requirements, Salary & Benefits:
InClime offers a competitive salary based on experience. Position includes 3 weeks (15 work days) of paid vacation time per year and includes the option to telecommute several days per week. InClime offers health insurance for employees and provides a 401k with employer match. InClime runs programs in the Eastern, Central and Mountain time zones, so depending on assignment the position may require modified work hours to conform to the hours of 9-5 in the program’s time zone.
- Bachelor’s Degree. Law degree would be a huge bonus.
- Demonstrated self-starter with ability to learn program rules and requirements independently.
- Advanced Microsoft Office experience (Advanced Excel formula knowledge required)
- Ability to perform work with clients via telephone and via email
- Knowledge of renewable energy and renewable energy finance as well as how renewable energy incentive programs work
- Ability to work with provincial, state, and local governments
- Able to develop business processes and improve existing processes
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